# Send Your Resume

# The Interview

# Candidate Preparation

# Job Questions

# Recap

# Mastering Phone Interview


Send Your Resume

We welcome the submission of resumes from potential candidates and provide the following options for your convenience.

  1. If you would prefer to e-mail your existing resume (preferably in Word format), click here.
  2. Fill out the form provided below and click on SUBMIT.


About Yourself

Job Reference (if known)

First Name (required)

Last Name (required)

Address (required)

City (required)

State (required)

Zip (required)

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E-Mail Address (required)

Current Position (required)

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Attach resume in Word document or text format here (required)

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The Interview
You only get one chance to make a good first impression.

Dress appropriately. Know what is suitable for the work environment and dress slightly better, generally:

  1. For men a dark suit, white shirt, pressed, with a conservative tie, dark socks, black shoes, polished
  2. For women proper business attire – a conservative suit or dress


Neatness, grooming, and a professional look are the keys to success. Be friendly, warm and enthusiastic to everyone you meet, from the administrative assistant to the president. Be self-confident, a good listener, and avoid speaking negatively. Remember that not all communication is written or verbal and be aware of: eye contact (but don’t stare down the interviewer), vocal quality, body posture, your handshake, facial expressions, and don’t sit back in your chair and look too relaxed, lean slightly forward.

Your interviewer is looking for how well you will be able to do the job. Your resume has already indicated that your capabilities are a possible match. During the interview you must fill the gaps that resumes by nature cannot cover, relating stories about your skills and past experiences and relating them to the job for which you are applying.

Establish rapport with all the people you meet. People hire the people they like, so warm up to the people and establish a good chemistry between you and them. This is especially critical with the person for whom you will be working directly.


Attitude is one of the most important things an interviewer relies on. The more motivated worker will do the best job. Communicate your motivation and great attitude by:

  1. Showing enthusiasm and energy
  2. Relating your previous experience to the job you’re seeking
  3. Talking about your goals and where you want to go in the future
  4. Talking about what you like about the company, their goals, their operation, their services or products


Cool under Pressure

You are literally on the “hot seat” when you enter an interview situation. The way you answer the hard and stressful questions in an interview can show how you handle stressful situations. Keeping your cool, being calm and answering after careful consideration will show you’re reasonable and likely to do well in stressful situations.

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Candidate Preparation


Preparation is the key to any successful job search. Laying the groundwork before you face the first interview, you’ll have the confidence to succeed and keep the frustration level to a minimum. Here are some things to consider as you get started:

  1. Understand your skills and how they relate to the job description
  2. Your experience
  3. Your personality type and preferable work environment
  4. Your resume
  5. Research information and network of contacts
  6. Interviewing skills
  7. Prepare yourself for your interview


Evaluate your skills:

  1. Performance Skills: Work habits that can transfer between jobs and include adaptability, interpersonal skills, and work habits such as integrity, motivation, and self-management.
  2. Technical Skills: Specific tasks that are necessary to perform a job, which may include allocation of resources, analysis of information, and an understanding of technical systems. Realize your specific strengths and be able to discuss them in detail.


Prepare to promote yourself.

Develop a resume that highlights your accomplishments, develop a confident telephone presence that can be used in maintaining contacts and in phone interviews, and continue to develop a network of contacts and other advocates who can also promote you.

Preparation regarding the Interviewers

Find out as much as you can about the people you will interview with. Get their name, title, and if possible, a sense of their personality, job function and how they got into the organization, etc. Your recruiter will be happy to furnish you with this background information.

Communication Skills

Good communication skills are required for any job.

  1. Take time to perfect your resume. It should be well written, with no errors in spelling, layout or grammar.
  2. If the job you’re seeking requires frequent production of written materials, you may wish to show samples of your previous work and be able to discuss them in detail.
  3. Speak well, pronouncing words correctly. Don’t talk too much, just enough to answer the question and get your point across.


Things to keep in mind

Remember that as the employer is evaluating you, you must also evaluate the employer to determine if the opportunity is right for you. Ask questions!

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Job Questions

Below are some possible questions for you to ask during the interview and, in closing, remember to ask for the Job!

  1. Do I have the qualifications for this position?
  2. What specific tasks does the position require?
  3. Where does this job fit into the organizational structure?
  4. How will the work be evaluated?
  5. Whom would I be working for and with?
  6. Where is the organization going?
  7. What opportunities for advancement are there?
  8. Are there any long range plans for the office, department, region, or division?
  9. How do you encourage innovation?
  10. What is the financial health of the organization?
  11. Will I work independently or with others?
  12. Are there any questions you have that I could answer about my background?
  13. If someone had this position before, why did he/she leave?
  14. What are the major issues that this organization will be facing in the near future?
  15. What role do you see my job playing in these issues?
  16. Who are the other people in the department? What are their roles and how long have they been here?
  17. What direction is the organization taking and why? Is growth projected?
  18. What do you see as the biggest challenge for the person filling this position?
  19. What is a typical day like?


Questions to consider to determine if you want the job:

  1. Is this opportunity consistent with my goals?
  2. Is this job a good vehicle to reach my goals?
  3. What are the people like?
  4. How do I feel about my prospective manager?
  5. How do I feel about the organizations’ goals?
  6. How did I feel about the organizational climate (e.g. hours people are expected to work, what was the atmosphere of the office)?
  7. What is the commute like? Is the geographical move, if any, agreeable?
  8. Are the duties of the job ones that I am willing to undertake?
  9. Does the work schedule fit my lifestyle (9:00-5:00 p.m., flexible hours, part-time, variable schedule)?
  10. Is the travel enough? Too much?
  11. Is the compensation adequate?
  12. Are the benefits adequate?
  13. What hesitation do I have, if any?
  14. What additional information do I need to make a decision?



  1. Double-check the time of the appointment. Arrange to be five minutes early, but not too early, to reduce undesired waiting time.
  2. Have extra copies of your resume with you. Have your reference list available, including names, addresses, and phone numbers. Also, be sure that your references expect phone calls or other inquires about your job search.
  3. Wear clean, well-pressed clothing appropriate to the job you are seeking and arrive well groomed from head to toe.

Show positives that will benefit the company.

Combine your skills with the benefits that you believe you will bring to the company and present them in a positive skill-benefit statement. “I can work with difficult people, so I will have no problem fitting into any situation you might place me in” would be a good example representative of a team player.

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“How to stand out from all of the other candidates”

  1. Double-check the time of appointment. Arrange to be five minutes early, but not too early.
  2. Have extra copies of your resume with you. Have your reference list available, including names, addresses, and phone numbers. Also, be sure that your references expect phone calls or other inquires about your job search.
  3. Arrive appropriately dressed and well groomed.
  4. Give the appearance of self-confidence and energy when you first enter the room: Smile, and be yourself. Give a firm handshake. Be relaxed. Maintain eye contact. Be genuine, but not overly friendly with the interviewer.
  5. Before answering a question take time to pause and plan an adequate response.
  6. Try not to fill silences with nervous responses.
  7. Prepare positive answers to anticipated questions and to respond to an irregular or problematic work history.
  8. At the end of the interview, thank the interviewer(s) for his (her/her or their) consideration and time. Close! When do I start?
  9. Write a thank-you letter to the interviewer(s) immediately following the interview. Thank him/her for the interview, recap what you learned from the interview, and reaffirm your interest in the job (ask for the job!) This can even be e-mailed or faxed later the same day.


Mastering Phone Interview

You just got the word that you landed a job interview with a company that really interests you – only there’s a slight catch.

You won’t be meeting with your interviewer(s) face to face. Instead, you’ll be taking part in a phone interview, the results of which will determine whether you’re invited to meet with company representatives in person.

Because they’re generally brief, phone interviews save companies time. They also serve as a more realistic screening alternative for cases in which companies are considering out-of-town (or out-of-state and foreign) candidates.

So the chances are pretty good that, at some point in your job hunt, you’ll be asked to participate in a 20-30 minute phone interview with either one person or several people on the other end of the line. In many ways, the way you prepare for a phone interview isn’t that different from the way you’d get ready for a face-to-face interview – save for a few slight additions to and modifications of your list of preparation tasks.

Here’s what to do:

1. Treat the phone interview seriously, just as you would a face-to face interview.

A phone interview seems so informal on the surface that it can be easy to fall into the trap of “phoning it in” – i.e., not preparing for it as well as you would for an in-person interview. Don’t get caught with your guard down. Be sure to research the company, study the job description, and practice your responses to anticipated questions, just as you would for any other interview.

2. Have your resume and cover letter in front of you.

You’ll almost certainly be asked about some of the information that appears on these documents. You might also want to have in front of you any supportive materials that relate to information in your resume and cover letter, like documents you’ve designed or written, a portfolio of your various projects, or a current or previous position description.

3. Make a cheat sheet.

Jot down a few notes about the most critical points you want to make with your interviewer(s). Are there certain skills and experiences you want to emphasize? Do you have certain interests or passions you want your interviewer(s) to know about and understand? Be sure these pieces of the information appear on your crib sheet then touch on them during the interview, even if your only chance to do so is at the end of the session when the interviewer asks you if you have any questions or comments.

4. Get a high-quality phone.

This isn’t the time to use a cell phone that cuts in and out, or a cheaply made phone that makes it difficult for you and your interviewer(s) to hear and understand each other.

5. Shower, groom and dress up (at least a little).

Odd advice? Perhaps. But focusing on your appearance, just as you would for a normal interview, will put you in the right frame of mind from a psychological standpoint. You won’t do as well in your phone interview if you’re lying in bed, for example, or if you’re draped over your couch in your pajamas.

6. Stand up, or at least sit up at a table or desk.

Again, there’s a psychological, frame of mind aspect to consider here. But on a more tangible level, research has shown that you project yourself better when you’re standing up, and you’ll feel more knowledgeable and confident.

Phone interviews can be tricky, especially since your aren’t able to read your interviewers’ nonverbal cues like facial expressions and body language during the session – a big difference from the typical interview. But if you prepare well for your phone interview, you won’t need to read anyone’s non verbals to gauge your performance. You’ll know for sure how you’ve done because you’ll be invited to a face-to-face interview, where you’ll have yet another opportunity.

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